Letters from Satisfied Clients


 

Thanks for everything. It was a painless process. You did a great job and I will always recommend you. If I can ever do anything for you just let me know. It's nice to see a shining star in all of this financial mess. Thank you very much.

David T.

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I am so grateful and happy. All went well at signing. It's been a rough road for the children and myself  and I still cannot believe that I have the honor of owning a home. My kids are proud and happy and I will never be able to have words to express my gratitude... :)

Tracy P.

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Good Morning Cara,

This email chain exemplifies that "something extra" that you give your work. 

You moved like a quarterback in the last half of the Superbowl!  It is difficult to find people who can provide such a high level of effectiveness while maintaining an equally high level of professionalism and client care. I can honestly tell you that I thought this kind of performance was reserved for transactions that approach 500K - But here I am, my first little condo!

My co-worker gave me your name and number, not just because I needed a lower rate, but because he thought I was being bullied somewhat.  I called you hoping for a lower rate, but not at all expecting an entirely different overall experience. But an an entirely different overall experience is what I got.  It was a great and comfortable, quick ride! I felt like a customer and not an burden.

Much and Many thank yous! 

Angie W.

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Dear Cara,

Just a quick thank you note. I wanted to share with you how grateful we are that you worked with us through this arduous process. First, you and your staff conducted business professionally and efficiently. Having gone through this process before (twice), I can say, unequivocally, this has been the most seamless, stress-free home loan process to date. In the past, I would not have minded doing the leg-work, research and running-around required to obtain a great rate and meet deadlines however, with a young child, work and school, the additional work was not an option for me. Not only did you do all of that leg-work for us, you found us a fantastic rate, kept us in the loop and asked oh-so-little of us! I rarely refer services or professionals to anyone because I understand that my needs and expectations are different from others but I can safely refer friends and family to you because I know you will provide them with excellent service that meets their individual needs with patience and a smile to boot! Thanks again Cara.

Wishing you and your family a great holiday season!

Warm Regards,

Jeanette & Jose

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Cara Mengali's expertise, professionalism, efficiency, dependability, and graciousness is very rare. From our very first, long-distance phone conversation, I knew that I was in good hands, and that I could trust Cara to glide me through a very complex process with ease.

Looking to obtain a mortgage to buy an expensive home in Davis, CA, when one lives in Lexington, MA, was for my husband and myself a daunting thought. Our biggest concern was to find a professional whom we could trust, and who would not surprise us at closing time with hidden costs, or other penalties of one kind or another. Cara answered all our questions, even the most naive ones, promptly and thoroughly, and handled the process so well that I am grateful to her. I felt that I was dealing with a trusted friend, not with a professional whom I met only once.

Thank you Cara to you and your team! Elena W.

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If you're interested in reading more letters from our clients, please stop by, we have a file full!

 




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